Our AML and Verification Policy
We hold licence ALSI-122405031-FI2 from the Anjouan jurisdiction, and that licence obliges us to run a full anti-money-laundering and verification programme. This page explains, in plain terms, what we check, when we check it, and what we need from you.
Our AML Commitment
We operate Maxispin Casino under licence ALSI-122405031-FI2, issued by the Anjouan Licensing Authority. That licence binds us to the anti-money-laundering and counter-terrorist-financing regulations of our jurisdiction, and we treat those obligations as non-negotiable. Our compliance function is led by a designated Money Laundering Reporting Officer (MLRO) who reports directly to senior management at Maxi Entertainment N.V.
Every account on our platform is subject to risk assessment, customer due diligence and ongoing monitoring. We do this for one reason: to keep criminal money out of gambling and to protect genuine players like you. Verification is not a formality we invented to delay your withdrawals; it is a legal duty we cannot waive.
When We Verify You
Verification stages
We verify your identity at three points. First, at registration, we run an electronic identity check against your name, date of birth and address. Second, before your first withdrawal, we require full document verification. Third, at certain activity thresholds set by our risk policy, we may refresh or deepen the checks on your account.
- Passport, national ID card or driving licence showing your full name, date of birth and photograph
- Proof of address dated within the last 3 months: utility bill, bank statement or official government letter
- Proof of payment method ownership: card photo showing only the last four digits, or a screenshot of your e-wallet or crypto wallet showing your name
Why we need it
Each document confirms a different fact. The ID proves you are who you say you are and that you are 18 or over. The proof of address confirms your residence. The payment method check confirms that the money moving through your account is genuinely yours. If your document is not in English, we may ask for a certified translation.
Step by Step Verification
How the process runs
Verification happens inside your account, and you can track its status there at any time. Processing takes up to 48 hours, and in most cases we finish well inside that window. Here is the exact sequence:
- Upload clear, unedited photos or scans of your documents in the Verification section of your account
- Our compliance team reviews each document for authenticity, legibility and completeness
- If anything is missing or unreadable, we contact you by email and specify exactly what to resend
- Once approved, your account is marked as verified and withdrawals are released for processing within 24 to 48 hours
How your documents are protected
We store all verification documents on encrypted servers with strict access controls. Only trained compliance staff can view them, and every access is logged. We never share your documents with third parties except where the law of our Anjouan licence requires disclosure to the authorities.
Source of Funds Requests
When we ask
An SoF request is not an accusation. It is a regulatory obligation that applies to any licensed casino, and we apply it consistently regardless of how long you have played with us. Until we receive satisfactory evidence, withdrawals above the applicable limit may be held.
- Payslips or employment contract for salary income
- Bank statements covering the period of your deposits
- Tax returns or company accounts for self-employed players
- Dividend statements or sale contracts for investment income